{"id":897,"date":"2026-01-16T15:21:58","date_gmt":"2026-01-16T14:21:58","guid":{"rendered":"https:\/\/arcadisconsulting.dev03.weborigo.eu\/free-customer-service-audit\/"},"modified":"2026-05-05T14:10:43","modified_gmt":"2026-05-05T12:10:43","slug":"free-customer-service-audit","status":"publish","type":"page","link":"https:\/\/arcadisconsulting.hu\/en\/free-customer-service-audit\/","title":{"rendered":"Free Customer Service Audit"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"897\" class=\"elementor elementor-897 elementor-388\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b1a6823 e-flex e-con-boxed e-con e-parent\" data-id=\"7b1a6823\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-37f200b9 e-con-full e-flex e-con e-child\" data-id=\"37f200b9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-42ab42b8 e-con-full e-flex e-con e-child\" data-id=\"42ab42b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e386b82 e-con-full e-flex e-con e-child\" data-id=\"e386b82\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-495a1b2e animated-slow elementor-invisible elementor-widget elementor-widget-gum_heading\" data-id=\"495a1b2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"gum_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"gum-widget-title\"><h2 class=\"section-main-title size-default\">Free Customer Service Audit<\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67ec0c90 elementor-absolute animated-slow e-transform elementor-invisible elementor-widget elementor-widget-image\" data-id=\"67ec0c90\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;rotateInDownRight&quot;,&quot;_transform_rotateZ_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-135,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"937\" height=\"853\" src=\"https:\/\/arcadisconsulting.hu\/wp-content\/uploads\/2026\/01\/blur-Szerkesztve.png\" class=\"attachment-full size-full wp-image-847\" alt=\"\" srcset=\"https:\/\/arcadisconsulting.hu\/wp-content\/uploads\/2026\/01\/blur-Szerkesztve.png 937w, https:\/\/arcadisconsulting.hu\/wp-content\/uploads\/2026\/01\/blur-Szerkesztve-300x273.png 300w, https:\/\/arcadisconsulting.hu\/wp-content\/uploads\/2026\/01\/blur-Szerkesztve-768x699.png 768w\" sizes=\"(max-width: 937px) 100vw, 937px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8277e0a elementor-absolute animated-slow e-transform elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-image\" data-id=\"8277e0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;rotateInDownRight&quot;,&quot;_transform_rotateZ_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-135,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"937\" height=\"853\" src=\"https:\/\/arcadisconsulting.hu\/wp-content\/uploads\/2026\/01\/blur-Szerkesztve.png\" class=\"attachment-full size-full wp-image-847\" alt=\"\" srcset=\"https:\/\/arcadisconsulting.hu\/wp-content\/uploads\/2026\/01\/blur-Szerkesztve.png 937w, https:\/\/arcadisconsulting.hu\/wp-content\/uploads\/2026\/01\/blur-Szerkesztve-300x273.png 300w, https:\/\/arcadisconsulting.hu\/wp-content\/uploads\/2026\/01\/blur-Szerkesztve-768x699.png 768w\" sizes=\"(max-width: 937px) 100vw, 937px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2352c918 e-flex e-con-boxed e-con e-parent\" data-id=\"2352c918\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6fa25bd2 e-con-full e-flex e-con e-child\" data-id=\"6fa25bd2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-33bd1ea2 e-con-full e-flex e-con e-child\" data-id=\"33bd1ea2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36762298 elementor-widget__width-initial animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"36762298\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What do you get from the assessment?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e6cd33e e-con-full e-flex e-con e-child\" data-id=\"5e6cd33e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7802d63d elementor-widget__width-initial animated-slow elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"7802d63d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Every day lost costs you customers, revenue, and brand experience. Proactive development is a competitive advantage. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a785324 e-con-full e-flex e-con e-child\" data-id=\"1a785324\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-18b1bce4 e-con-full animated-slow e-flex elementor-invisible e-con e-child\" data-id=\"18b1bce4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2814e6a3 e-con-full e-flex e-con e-child\" data-id=\"2814e6a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15844f71 elementor-view-stacked elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"15844f71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-energy-saving\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tObjective professional insight\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tAn external, independent evaluation of your current operations.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3987798a e-con-full animated-slow e-flex elementor-invisible e-con e-child\" data-id=\"3987798a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-47441df7 e-con-full e-flex e-con e-child\" data-id=\"47441df7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a567445 elementor-view-stacked elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"1a567445\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-brain\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tIdentification of critical issues \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tSpecific problem areas with root-cause analysis.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c872f49 e-con-full animated-slow e-flex elementor-invisible e-con e-child\" data-id=\"1c872f49\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3307a2b1 e-con-full e-flex e-con e-child\" data-id=\"3307a2b1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33adf031 elementor-view-stacked elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"33adf031\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-cloud-computing\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tReview of communication channels \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tPhone, email, chat, social media, self-service.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24ed1ee6 e-con-full animated-slow e-flex elementor-invisible e-con e-child\" data-id=\"24ed1ee6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-6a55d74a e-con-full e-flex e-con e-child\" data-id=\"6a55d74a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1855ea07 elementor-view-stacked elementor-shape-circle elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"1855ea07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-server-3\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tImmediately applicable recommendations \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tA prioritised quick-win list and a mid-term roadmap.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4895d3c7 e-flex e-con-boxed e-con e-parent\" data-id=\"4895d3c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3f75769f e-con-full e-flex e-con e-child\" data-id=\"3f75769f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7d146f37 e-con-full e-flex e-con e-child\" data-id=\"7d146f37\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75b52133 elementor-view-stacked elementor-position-inline-start elementor-mobile-position-inline-start animated-slow elementor-shape-circle elementor-invisible elementor-widget elementor-widget-icon-box\" data-id=\"75b52133\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:250}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tWhat do we promise?\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-527ada5a e-con-full e-flex e-con e-child\" data-id=\"527ada5a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ec5944 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"4ec5944\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tFast assessment \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tApproximately 2 minutes of preliminary questions plus targeted interviews. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a45966 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"5a45966\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tTangible outcomes \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tImmediate recommendations and intervention points.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f362345 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"f362345\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tAutomation potential \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tPotentially significant efficiency gains through AI and process improvement.*<br>*Actual results depend on the industry and the starting point.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f66ecd6 e-flex e-con-boxed e-con e-parent\" data-id=\"f66ecd6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cdfbd4f elementor-widget__width-initial animated-slow elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"cdfbd4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Service Efficiency Test<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0957270 elementor-widget elementor-widget-text-editor\" data-id=\"0957270\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"quiz-header\"><p class=\"quiz-subtitle\">Find out how effective your customer service is!<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-14c8710 e-con-full e-flex e-con e-child\" data-id=\"14c8710\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9434034 audit elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"9434034\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;step_type&quot;:&quot;progress_bar&quot;,&quot;button_width&quot;:&quot;100&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Free Customer Service Audit\" aria-label=\"Free Customer Service Audit\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"897\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"9434034\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Arcadis Consulting\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_e4156bc elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"\" data-previousButton=\"Previous\" data-nextButton=\"Next\" data-iconUrl=\"\" data-iconLibrary=\"\" data-icon=\"\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_9108dc3 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9108dc3\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tHow quickly do you respond to customer phone calls?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Within 20 seconds\" id=\"form-field-field_9108dc3-0\" name=\"form_fields[field_9108dc3]\" required=\"required\"> <label for=\"form-field-field_9108dc3-0\">Within 20 seconds<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Within 1 minute\" id=\"form-field-field_9108dc3-1\" name=\"form_fields[field_9108dc3]\" required=\"required\"> <label for=\"form-field-field_9108dc3-1\">Within 1 minute<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Within 5 minutes\" id=\"form-field-field_9108dc3-2\" name=\"form_fields[field_9108dc3]\" required=\"required\"> <label for=\"form-field-field_9108dc3-2\">Within 5 minutes<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"More than 5 minutes\" id=\"form-field-field_9108dc3-3\" name=\"form_fields[field_9108dc3]\" required=\"required\"> <label for=\"form-field-field_9108dc3-3\">More than 5 minutes<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"I don&#039;t have that information\" id=\"form-field-field_9108dc3-4\" name=\"form_fields[field_9108dc3]\" required=\"required\"> <label for=\"form-field-field_9108dc3-4\">I don't have that information<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_3846872 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"step\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"\" data-icon=\"\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_e9a8b26 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_e9a8b26\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tHow quickly do you respond to customer emails?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Within 1 hour\" id=\"form-field-field_e9a8b26-0\" name=\"form_fields[field_e9a8b26]\" required=\"required\"> <label for=\"form-field-field_e9a8b26-0\">Within 1 hour<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Within 4 hours\" id=\"form-field-field_e9a8b26-1\" name=\"form_fields[field_e9a8b26]\" required=\"required\"> <label for=\"form-field-field_e9a8b26-1\">Within 4 hours<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Within 12 hours\" id=\"form-field-field_e9a8b26-2\" name=\"form_fields[field_e9a8b26]\" required=\"required\"> <label for=\"form-field-field_e9a8b26-2\">Within 12 hours<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"More than 12 hours\" id=\"form-field-field_e9a8b26-3\" name=\"form_fields[field_e9a8b26]\" required=\"required\"> <label for=\"form-field-field_e9a8b26-3\">More than 12 hours<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"I don&#039;t have that information\" id=\"form-field-field_e9a8b26-4\" name=\"form_fields[field_e9a8b26]\" required=\"required\"> <label for=\"form-field-field_e9a8b26-4\">I don't have that information<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_a413d35 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"step\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_5c55f22 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_5c55f22\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhat support channels do you offer your customers?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Multiple channels integrated into a single platform (omnichannel)\" id=\"form-field-field_5c55f22-0\" name=\"form_fields[field_5c55f22]\" required=\"required\"> <label for=\"form-field-field_5c55f22-0\">Multiple channels integrated into a single platform (omnichannel)<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Email, phone, chat, and social media\u2014but not integrated\" id=\"form-field-field_5c55f22-1\" name=\"form_fields[field_5c55f22]\" required=\"required\"> <label for=\"form-field-field_5c55f22-1\">Email, phone, chat, and social media\u2014but not integrated<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Primarily email and phone\" id=\"form-field-field_5c55f22-2\" name=\"form_fields[field_5c55f22]\" required=\"required\"> <label for=\"form-field-field_5c55f22-2\">Primarily email and phone<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"We only have one channel\" id=\"form-field-field_5c55f22-3\" name=\"form_fields[field_5c55f22]\" required=\"required\"> <label for=\"form-field-field_5c55f22-3\">We only have one channel<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_136f0bd elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"step\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_fdb8076 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_fdb8076\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhat percentage of problems are resolved during the initial contact?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"More than 75%\" id=\"form-field-field_fdb8076-0\" name=\"form_fields[field_fdb8076]\" required=\"required\"> <label for=\"form-field-field_fdb8076-0\">More than 75%<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"60\u201374%\" id=\"form-field-field_fdb8076-1\" name=\"form_fields[field_fdb8076]\" required=\"required\"> <label for=\"form-field-field_fdb8076-1\">60\u201374%<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"50\u201359%\" id=\"form-field-field_fdb8076-2\" name=\"form_fields[field_fdb8076]\" required=\"required\"> <label for=\"form-field-field_fdb8076-2\">50\u201359%<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Less than 50%\" id=\"form-field-field_fdb8076-3\" name=\"form_fields[field_fdb8076]\" required=\"required\"> <label for=\"form-field-field_fdb8076-3\">Less than 50%<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"I don&#039;t have that information\" id=\"form-field-field_fdb8076-4\" name=\"form_fields[field_fdb8076]\" required=\"required\"> <label for=\"form-field-field_fdb8076-4\">I don't have that information<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_54b14bf elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"step\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_6b7f1d1 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_6b7f1d1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhat is the average resolution time for a \"customer issue\"?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Less than 1 hour\" id=\"form-field-field_6b7f1d1-0\" name=\"form_fields[field_6b7f1d1]\" required=\"required\"> <label for=\"form-field-field_6b7f1d1-0\">Less than 1 hour<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"1\u20134 hours\" id=\"form-field-field_6b7f1d1-1\" name=\"form_fields[field_6b7f1d1]\" required=\"required\"> <label for=\"form-field-field_6b7f1d1-1\">1\u20134 hours<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"4\u201312 hours\" id=\"form-field-field_6b7f1d1-2\" name=\"form_fields[field_6b7f1d1]\" required=\"required\"> <label for=\"form-field-field_6b7f1d1-2\">4\u201312 hours<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"More than 12 hours\" id=\"form-field-field_6b7f1d1-3\" name=\"form_fields[field_6b7f1d1]\" required=\"required\"> <label for=\"form-field-field_6b7f1d1-3\">More than 12 hours<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"I don&#039;t have that information\" id=\"form-field-field_6b7f1d1-4\" name=\"form_fields[field_6b7f1d1]\" required=\"required\"> <label for=\"form-field-field_6b7f1d1-4\">I don't have that information<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_0fa381b elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"step\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_a352124 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_a352124\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tIs there a regular customer satisfaction survey?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Yes, regularly, through multiple channels\" id=\"form-field-field_a352124-0\" name=\"form_fields[field_a352124]\" required=\"required\"> <label for=\"form-field-field_a352124-0\">Yes, regularly, through multiple channels<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Yes, but not consistently\" id=\"form-field-field_a352124-1\" name=\"form_fields[field_a352124]\" required=\"required\"> <label for=\"form-field-field_a352124-1\">Yes, but not consistently<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Only when customers provide it themselves\" id=\"form-field-field_a352124-2\" name=\"form_fields[field_a352124]\" required=\"required\"> <label for=\"form-field-field_a352124-2\">Only when customers provide it themselves<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"We do not collect feedback\" id=\"form-field-field_a352124-3\" name=\"form_fields[field_a352124]\" required=\"required\"> <label for=\"form-field-field_a352124-3\">We do not collect feedback<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_ea20176 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"step\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_7523d17 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_7523d17\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tHow often do you receive negative feedback about the quality of your support?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Almost never\" id=\"form-field-field_7523d17-0\" name=\"form_fields[field_7523d17]\" required=\"required\"> <label for=\"form-field-field_7523d17-0\">Almost never<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Rarely\" id=\"form-field-field_7523d17-1\" name=\"form_fields[field_7523d17]\" required=\"required\"> <label for=\"form-field-field_7523d17-1\">Rarely<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Occasionally\" id=\"form-field-field_7523d17-2\" name=\"form_fields[field_7523d17]\" required=\"required\"> <label for=\"form-field-field_7523d17-2\">Occasionally<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Regularly\" id=\"form-field-field_7523d17-3\" name=\"form_fields[field_7523d17]\" required=\"required\"> <label for=\"form-field-field_7523d17-3\">Regularly<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_064eac2 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"step\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_e03ac0c elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_e03ac0c\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tHow automated is your customer service?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"We use artificial intelligence and chatbots for routine tasks\" id=\"form-field-field_e03ac0c-0\" name=\"form_fields[field_e03ac0c]\" required=\"required\"> <label for=\"form-field-field_e03ac0c-0\">We use artificial intelligence and chatbots for routine tasks<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"We automate certain tasks\" id=\"form-field-field_e03ac0c-1\" name=\"form_fields[field_e03ac0c]\" required=\"required\"> <label for=\"form-field-field_e03ac0c-1\">We automate certain tasks<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"We are planning to automate\" id=\"form-field-field_e03ac0c-2\" name=\"form_fields[field_e03ac0c]\" required=\"required\"> <label for=\"form-field-field_e03ac0c-2\">We are planning to automate<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"We do not yet have automation in place\" id=\"form-field-field_e03ac0c-3\" name=\"form_fields[field_e03ac0c]\" required=\"required\"> <label for=\"form-field-field_e03ac0c-3\">We do not yet have automation in place<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_6e82b5c elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"step\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_8b3c4ad elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_8b3c4ad\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAre the funding channels integrated into a single system, or are they managed separately?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Fully integrated, with complete transparency for all agents\" id=\"form-field-field_8b3c4ad-0\" name=\"form_fields[field_8b3c4ad]\" required=\"required\"> <label for=\"form-field-field_8b3c4ad-0\">Fully integrated, with complete transparency for all agents<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Partially integrated with the CRM\" id=\"form-field-field_8b3c4ad-1\" name=\"form_fields[field_8b3c4ad]\" required=\"required\"> <label for=\"form-field-field_8b3c4ad-1\">Partially integrated with the CRM<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Managed separately, but integration is planned\" id=\"form-field-field_8b3c4ad-2\" name=\"form_fields[field_8b3c4ad]\" required=\"required\"> <label for=\"form-field-field_8b3c4ad-2\">Managed separately, but integration is planned<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Completely separate systems\" id=\"form-field-field_8b3c4ad-3\" name=\"form_fields[field_8b3c4ad]\" required=\"required\"> <label for=\"form-field-field_8b3c4ad-3\">Completely separate systems<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_f6cbf64 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"step\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_37f0eda elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_37f0eda\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWhat tools do you use to monitor the performance of your customer service representatives and the quality of support?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Advanced analytics tools\" id=\"form-field-field_37f0eda-0\" name=\"form_fields[field_37f0eda]\" required=\"required\"> <label for=\"form-field-field_37f0eda-0\">Advanced analytics tools<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Basic KPI tracking tools\" id=\"form-field-field_37f0eda-1\" name=\"form_fields[field_37f0eda]\" required=\"required\"> <label for=\"form-field-field_37f0eda-1\">Basic KPI tracking tools<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Manual tracking in spreadsheets\" id=\"form-field-field_37f0eda-2\" name=\"form_fields[field_37f0eda]\" required=\"required\"> <label for=\"form-field-field_37f0eda-2\">Manual tracking in spreadsheets<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"No tools used\" id=\"form-field-field_37f0eda-3\" name=\"form_fields[field_37f0eda]\" required=\"required\"> <label for=\"form-field-field_37f0eda-3\">No tools used<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_f2fce95 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"step\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_077febb elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_077febb\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tHow do you handle peak periods when you receive a large number of support requests?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Clear processes, automation, and adequate staffing\" id=\"form-field-field_077febb-0\" name=\"form_fields[field_077febb]\" required=\"required\"> <label for=\"form-field-field_077febb-0\">Clear processes, automation, and adequate staffing<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"We have a plan, but it needs improvement\" id=\"form-field-field_077febb-1\" name=\"form_fields[field_077febb]\" required=\"required\"> <label for=\"form-field-field_077febb-1\">We have a plan, but it needs improvement<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Operators are improvising\" id=\"form-field-field_077febb-2\" name=\"form_fields[field_077febb]\" required=\"required\"> <label for=\"form-field-field_077febb-2\">Operators are improvising<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"We face constant challenges and problems\" id=\"form-field-field_077febb-3\" name=\"form_fields[field_077febb]\" required=\"required\"> <label for=\"form-field-field_077febb-3\">We face constant challenges and problems<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_e74f3b9 elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"step\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_ae0efc0 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_ae0efc0\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tHow are requests received outside of business hours handled?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Automatic reply and 24\/7 customer service\" id=\"form-field-field_ae0efc0-0\" name=\"form_fields[field_ae0efc0]\" required=\"required\"> <label for=\"form-field-field_ae0efc0-0\">Automatic reply and 24\/7 customer service<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"The first thing to do the next morning\" id=\"form-field-field_ae0efc0-1\" name=\"form_fields[field_ae0efc0]\" required=\"required\"> <label for=\"form-field-field_ae0efc0-1\">The first thing to do the next morning<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Handled gradually, sometimes with a delay\" id=\"form-field-field_ae0efc0-2\" name=\"form_fields[field_ae0efc0]\" required=\"required\"> <label for=\"form-field-field_ae0efc0-2\">Handled gradually, sometimes with a delay<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"No system\" id=\"form-field-field_ae0efc0-3\" name=\"form_fields[field_ae0efc0]\" required=\"required\"> <label for=\"form-field-field_ae0efc0-3\">No system<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_191999b elementor-col-100\">\n\t\t\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"step\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"&lt;svg class=&quot;e-font-icon-svg e-fas-star&quot; viewBox=&quot;0 0 576 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M259.3 17.8L194 150.2 47.9 171.5c-26.2 3.8-36.7 36.1-17.7 54.6l105.7 103-25 145.5c-4.5 26.3 23.2 46 46.4 33.7L288 439.6l130.7 68.7c23.2 12.2 50.9-7.4 46.4-33.7l-25-145.5 105.7-103c19-18.5 8.5-50.8-17.7-54.6L382 150.2 316.7 17.8c-11.7-23.6-45.6-23.9-57.4 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" ><\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_14c964c elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_14c964c\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFirst name and last name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_14c964c]\" id=\"form-field-field_14c964c\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Full name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_3826726 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_3826726\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tWork email\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_3826726]\" id=\"form-field-field_3826726\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"nev.vezeteknev@ceg.hu\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_d580e7f elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_d580e7f\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPhone number\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_d580e7f]\" id=\"form-field-field_d580e7f\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"+36 30 123 4567\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_a4b30e9 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_a4b30e9\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCompany Name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_a4b30e9]\" id=\"form-field-field_a4b30e9\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Company Name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_14de8ec elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_14de8ec\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tHow many administrative staff members work at the company?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_14de8ec]\" id=\"form-field-field_14de8ec\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Enter a number (e.g., 0, 5, 12)\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_57ea61c elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_57ea61c]\" id=\"form-field-field_57ea61c\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_57ea61c\">I have read and agree to the terms of the <a href=\"https:\/\/arcadisconsulting.hu\/en\/privacy-policy\/\">Privacy Policy.<\/a><\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6a095f elementor-widget elementor-widget-html\" data-id=\"d6a095f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<script>jQuery(document).ready(function($) {\r\n    $(document).on('submit_success', function(event) {\r\n    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Every day lost costs you customers, revenue, and brand experience. Proactive development is a competitive advantage. Objective professional insight An external, independent evaluation of your current operations. Identification of critical issues Specific problem areas with root-cause analysis. Review of communication channels Phone, email, chat, social media, self-service. Immediately [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-897","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Free Customer Service Audit - Arcadis Consulting<\/title>\n<meta name=\"description\" content=\"Free customer service audit: Identify critical areas and boost your efficiency! 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